Customer Protection & Billing

Refund Policy

Updated at: August 10, 2026

This Refund Policy applies to all course purchases made through The Learn Skill website, https://thelearnskill.in ("Platform," "we," "us," "our"). By purchasing any course on the Platform, you agree to the terms of this Refund Policy, in addition to our Terms & Conditions and Privacy Policy.

1. No Refund Policy

All payments made for courses on the Platform are final. No refund will be initiated once a payment has been successfully processed, regardless of the reason.

This includes, but is not limited to, cases where:

  • 1.1 Non-usage: You did not access, complete, or use the purchased course.
  • 1.2 Dissatisfaction: You are dissatisfied with the course content, structure, or delivery.
  • 1.3 Change of Mind: You changed your mind after purchase.
  • 1.4 Accidental Purchase: You purchased the course by mistake or purchased the wrong course.
  • 1.5 Lack of Time/Interest: You no longer have time or interest to complete the course.

2. No Cancellations

Once a course purchase is completed, the order cannot be cancelled. Course access is typically granted immediately upon successful payment confirmation, and as such, cancellation requests after payment will not be entertained.

3. Failed or Duplicate Transactions

In the rare event that:

  • 3.1 Technical Failure: An amount is deducted from your account, card, or UPI, but the transaction fails and course access is not granted; or
  • 3.2 Duplicate Billing: You are charged more than once for the same course due to a technical or payment gateway error,

Please contact us immediately at support@thelearnskill.in with your payment reference/transaction ID. We will verify the transaction with our payment gateway partner, Razorpay, and, if the error is confirmed, the excess or failed amount will be reversed to your original payment method. Such reversals are not treated as "refunds" under this policy but as correction of a genuine payment or technical error.

4. Processing Time for Payment Errors

Verified reversals under Clause 3 will be processed within a reasonable timeframe as permitted by Razorpay and the respective banking/payment network, which is typically 5–10 business days, depending on your bank or payment provider. The Platform Owner shall not be responsible for delays caused by banks, card networks, or third-party payment processors.

5. Course Access Revocation

We reserve the right to revoke access to a course, without refund, if we determine that a user has violated our Terms & Conditions, including but not limited to unauthorized sharing of course content or account credentials, or use of the Platform for unlawful purposes.

6. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with a revised "Updated at" date. Continued use of the Platform after such changes constitutes your acceptance of the updated policy.

Contact Us

For any payment-related issues or questions about this Refund Policy, please contact us at:

Yuvraj Gupta

Platform Owner

Md. Shahbaz Ansari

Platform Owner

Platform Name: The Learn Skill | Website: https://thelearnskill.in